Energy Service Experts

A leading end-to-end residential energy servicing solution provider

Who
We Are

Energy Service Experts is a leading residential energy servicing solution provider for the solar and energy efficiency sectors. Backed by the expertise of residential energy professionals and an industry-leading network of service and maintenance partners, we are able to offer customers a comprehensive, end-to-end servicing solution.

We currently provide services for

70,000+

residential energy and efficiency customers across the United States, and have

$1 BILLION

in assets currently being serviced

Through our nationwide partner network, Energy Service Experts is equipped to provide services in active residential energy markets across the country and is prepared to meet the needs of a rapidly expanding residential energy sector.

Our
Services

Billing &
Collections

With a range of easy payment options, we’re committed to making the homeowner’s payment process hassle-free. Our services also include seamless cash application and tracking based on the appropriate fund designation. In addition, through our coordinated collections program, we help to monitor and mitigate account delinquency and ensure accounts are current and maximum values are recaptured.

Account
Services

Beyond just account support, we provide account solutions. Our account services includes complete customer account management from start to finish. From UCC and fixture filing and removal and SREC reporting to performance guarantee and system buyout management, our team has the entire account spectrum covered.

Financial Asset
Management

The proof is in the metrics. Through in-depth financial analysis and reporting, we’re able to provide detailed records for asset owners and 3rd party funds on financial and operational reporting metrics. Reporting and metrics examples include:

  • Monthly/quarterly operating reports
  • Audited financials
  • Cash distributions
  • Invoice payment and processing
  • Tax preparation

Homeowner
Support

Your customers have questions. We have answers. Our dedicated homeowner support team is ready to assist homeowners in all of their general agreement and system performance related inquiries as well as support homeowners through home sale / agreement transfer and refinancing processes. With 24×7 access to our online portal, Solar Service Help, customers are able to view their system performance and get answers to a range of FAQs.

Fleet
Management

Leave the system maintenance and technical support to us. Through a combination of system monitoring and performance management tools, our fleet management team is able to determine when a solar system needs technical support. If on site support is needed for additional troubleshooting and/or repairs, Energy Service Experts works with a range of service providers across the country to provide timely, high quality on site repair and maintenance support.

Who
We Serve

Energy Service Experts contracts directly with 3rd party asset owners to provide support for both portfolio owners and residential homeowners benefiting from the solar installations and energy efficiency improvements on their homes. 

We provide services to a range of entities including:

● Global financial institutions
● Utilities
● Consumer lending companies
● Cleantech venture funds
● Asset operators
● Investment firms