energy service experts

A leading end-to-end residential energy servicing solution provider

 

 

 

 

 

Who We Are

Energy Service Experts, a Spruce Company, is a leading residential energy servicing solution provider for the solar and energy efficiency sectors. Backed by the expertise of residential energy professionals and an industry-leading network of service and maintenance partners, we are able to offer customers a comprehensive, end-to-end servicing solution.

We currently provide full-scope master servicing support for

80,000+

residential energy and efficiency customers across the United States, and have

$1 billion

in assets currently being serviced

Through our nationwide partner network, Energy Service Experts is equipped to provide services in active residential energy markets across the country and is prepared to meet the needs of a rapidly expanding residential energy sector. We bring more than 20 years of history in servicing accounts directly and through affiliates of our parent company Spruce Power.

Our
services

Billing and

Collections

We offer easy payment options and a billing portal for homeowners along with streamlined payment processing, account monitoring, and coordinated collections activities to ensure healthy and current accounts.

Account

Services

We can manage your customer accounts from start to finish, from UCC/fixture filing removals and system buyouts to performance guarantees and production-based incentive management.

Financial Asset

Management

We provide the in-depth financial analysis and regular operating reports, audited financials, cash distributions and other reports that asset owners need.

Homeowner

Support

Our dedicated homeowner support team and 24×7 online portal can manage all of your customer support functions, freeing your team up to focus on growth.

Fleet

Management

We monitor, maintain and service your assets to optimize their performance, accessing our broad network of partners for on-site work.

Who We Serve

Energy Service Experts contracts directly with third party asset owners to provide support for both portfolio owners and residential homeowners benefiting from the solar installations and energy efficiency improvements on their homes.

We provide services to a range of entities including:

  • Global financial institutions
  • Utilities
  • Consumer lending companies
  • Cleantech venture funds
  • Asset operators
  • Investment firms