Privacy, Cookies & Legal Notices

This privacy policy is for visitors to the Energy Service Experts(TM) (“Energy Service Experts” or “we”) corporate website at www.energyserviceexperts.com.

Privacy is our priority

We are committed to protecting our customers’ personal and financial information. In the course of providing products and services, we may need to collect and maintain certain nonpublic personal information. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.

We do not disclose any nonpublic personal information about our customers or former customers to any non-affiliated third parties, except as described below.

Digital Privacy & Cookies Policy

“Cookies” are small amounts of data that a Web site can send to your web browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date.

We use cookies to enhance navigation and the functionality of our website, to securely verify your identity, and to personalize aspects of your experience on our site. We also use cookies to let us know how visitors are using our Web site, so that we can improve our site and your experience on it. We permit certain third-party ad servers to set cookies and use related technology (such as web beacons) through our Web site to track performance of advertisements and to collect aggregate data on web page viewing.

You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. You can set most browsers to refuse to accept cookies, although this may affect your Internet experience.

You can also erase cookies that are already on your computer. For more information on working with cookies, consult the user manual, FAQ, or “Help” function of your specific browser.

We may also use Google Analytics to track Web site performance and improve content. Here’s how Google Analytics uses and processes data: https://www.google.com/policies/privacy/partners/

For answers to other questions regarding our Privacy Statement, please call (866) 218-9777.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this website are: Copyright © 2018 Solar Service Experts, LLC (dba Energy Service Experts). Houston, U.S.A. All rights reserved. Product and company names mentioned herein are the trademarks of their respective owners.

DISCLAIMERS AND LIMITATIONS

While Energy Service Experts intends that the information contained in its Web site be accurate and reliable, errors sometimes occur. In addition, Energy Service Experts may make changes and improvements to the information provided herein at any time.

THIS WEBSITE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED “AS IS.” ENERGY SERVICE EXPERTS, ITS AFFILIATES, AND/OR SUPPLIERS DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THIS WEB SITE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. USE OF THIS WEB SITE AND/OR ENERGY SERVICE EXPERTS’ SERVICES IS AT YOUR OWN RISK. ENERGY SERVICE EXPERTS, ITS AFFILIATES AND/OR SUPPLIERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE AND/OR ENERGY SERVICE EXPERTS’ SERVICES OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ENERGY SERVICE EXPERTS, ITS AFFILIATES, FINANCE PROVIDERS AND/OR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

INDEMNITY

As a condition of use of this website and/or the services of Energy Service Experts, its affiliates, or finance providers, you agree to indemnify such parties against any and all liabilities, expenses (including attorneys’ fees) and damages arising out of claims resulting from your use of this Website, including without limitation any claims alleging facts that if true would constitute a breach by you of this agreement.

LINKS TO THIRD PARTIES

This Web site may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. Energy Service Experts does not operate or control in any respect any information, software, products or services available on such Web sites. Energy Service Experts' inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.

ERRORS AND DELAYS

Energy Service Experts is not responsible for any errors or delays in responding to a qualification form or referral form caused by an incorrect e-mail address provided by you or other technical problems beyond our reasonable control.

DISPUTE RESOLUTION

Any claim or controversy arising out of or relating to the use of this Web site and information, software, products and services associated with it including with respect to the goods or services provided by Energy Service Experts, its affiliates, finance providers thereunder or to any acts or omissions for which you may contend such parties are liable in connection therewith, including but not limited to any claim or controversy as to arbitrability (“Dispute”), shall be finally, and exclusively, settled by arbitration. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association (“AAA”) in force at that time. The arbitration shall be venued in Houston, TX except for Maine consumers for whom the location shall be a place reasonably convenient to the consumer. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding the selection of an arbitrator be in effect, the consumer shall select an arbitrator from a panel of arbitrators acceptable to Energy Service Experts. In any arbitration, Energy Service Experts will pay the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the non-prevailing party, provided, however, that in Maine any cost to the consumer shall be limited to the cost of filing a court case. To begin the arbitration process, a party must make a written demand therefore.

Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in Houston, TX. The arbitrators shall not have the power to award damages in connection with any Dispute in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto, except in Maine where state law will control all rights and remedies in the arbitration. The agreement to arbitrate shall not be construed as an agreement to the joinder or consolidation of arbitration under this agreement with arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved.

THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND ENERGY SERVICE EXPERTS, AND ITS AFFILIATES RELATING TO THIS WEBSITE AND INFORMATION OR THE RELATED SOFTWARE, PRODUCTS, GOODS AND SERVICES ASSOCIATED WITH IT, WILL BE RESOLVED BY BINDING ARBITRATION. YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOUR RIGHTS WILL BE DETERMINED BY NEUTRAL ARBITRATORS AND NOT A JUDGE OR JURY.

You are entitled to a fair hearing, but the arbitration procedures are simpler and more limited than rules applicable in court. Arbitrator decisions are enforceable as any court order and are subject to very limited review by a court. By using this website and information or the related software, products, goods and services associated with it, you consent to these restrictions.

Should a dispute arise and should the arbitration provisions herein become inapplicable or unenforceable, or in any instance of any lawsuit between you and Energy Service Experts, the parties agree that jurisdiction over and venue of any suit shall be exclusively in the state and federal courts sitting in Houston, Texas. If either party employs attorneys to enforce any right in connection with any dispute or lawsuit the prevailing party shall be entitled to recover reasonable attorneys’ fees.

OTHER TERMS

This Agreement constitutes the entire agreement between you and Energy Service Experts and it supersedes all prior or contemporaneous communications, promises and proposals, whether oral, written or electronic, between you and Energy Service Experts with respect to this Web site and information, software, products and services associated with it. This Agreement shall be subject to and construed in accordance with the laws of the State of California, excluding its conflict of laws principles. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All rights not expressly granted herein are reserved.

PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.